Terms and conditions
Effective Date: January 2024
By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.
1. Services:
Dr. Joanne Loh provides dermatological services, including consultations, examinations, and treatment plans. The information provided on our website is for general informational purposes only and does not constitute medical advice.
2. Patient Responsibility:
It is the responsibility of the patient to provide accurate and complete information about their medical history, current conditions, and any other relevant details. Failure to provide accurate information may impact the quality of the medical services provided.
3. Appointment Policy:
Appointments can be scheduled through our website or by contacting our clinics directly. We request that patients arrive on time for appointments, and we reserve the right to reschedule or cancel appointments due to unforeseen circumstances.
4. Fees and Payments:
Payment for services is due at the time of the appointment.
We accept various payment methods. Failure to pay for services may result in the suspension of future appointments.
5. Cancellation and No-Show Policy:
Patients are required to provide advance notice for appointment cancellations. Failure to provide sufficient notice or repeated no-shows may result in additional charges or restrictions on future appointments.
6. Confidentiality:
We take the privacy of your personal and medical information seriously. Your information will be handled in accordance with our Privacy Policy, and all relevant laws and regulations.
7. Website Use:
You agree not to misuse or interfere with our website's functionality. This includes but is not limited to unauthorized access, distribution of harmful content, and any activity that may compromise the security of our website.
8. Intellectual Property:
All content on our website, including text, images, logos, and other materials, is the intellectual property of Dr. Joanne Loh and is protected by copyright laws. You may not reproduce, distribute, or use any content without our express written consent.
9. Limitation of Liability:
Dr. Joanne Loh is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services or website.
10. Governing Law:
These terms and conditions are governed by the laws of Australia. Any disputes arising from the use of our services or website will be subject to the exclusive jurisdiction of the courts in Australia.
11. Changes to Terms and Conditions:
Dr. Joanne Loh is not liable for any direct, indirect, incidental, consequential, or special damages arising from the use of our services or website.
